USACanada1.877.274.9300 Monday-Friday 9am-5pm EST

Shipping Info


Shipping/Delivery


At CNS Frame Displays our goal is to deliver your purchase in the quickest and most economical way possible. We prepare process and ship your order from our warehouse in Sterling, Virginia, USA to any US, Canada or EU destination. CNS Frame Displays has partnered with UPS and USPS to provide the lowest possible shipping charges available. The cost charged to the customer is the cost CNS Frame Displays is charged by the shipping companies. When ordering you can determine the shipping cost of your product by using our simple Shipping charge indicator located on the Shopping Cart checkout page. You may select between several UPS, and USPSoptions. For APOs, PR and other remote US territories, please choose USPS. The cost you pay for shipping includes insurance if available for your destination. International customers will be responsible for payment of any applicable duties at the time the order arrives at its destination. You may also utilize the real time shipping calculator during check out process.


Standard Ground Delivery for Non-Freight Shipments


Shipping and handling charges are based on the value of the merchandise shipped ground to each address using the chart below.


Total Merchandise Cost

Shipping/Handling Charges:
USA

Shipping/Handling Charges: Canada, PR, HI & AK

Up to $15.99

$ 5.50

$ 10.50

$16.00 - $30.99

$ 7.50

$ 13.50

$31.00 - $50.99

$ 8.50

$ 18.50

$51.00 - $75.99

$ 11.50

$ 21.50

$76.00 - $125.99

$ 14.50

$ 25.50

$126.00 - $200.99

$ 20.50

$ 28.50

$201.00 - $4999.00

~10% of merchandise total

~15% of merchandise total

$4999.00+

Flat Shipping Rate of $500

Flat Shipping Rate of $750

 

If the destination country is UK or a member of EU, for discounted rates, please choose "UK & EU via UPS Expedited" during check out. Customs or VAT charges may apply. CNS Frame Displays will not be responsible for applicable import taxes and other charges. Additional Delivery charges may apply to items that are too large or bulky to be accommodated by our standard shipping charges. To expedite domestic shipping to Next Day Air or 2-Day Express, please call us for a quote, or check rates during check out. Any order received for in-stock merchandise before 3 PM Eastern Time, Monday through Friday will be shipped the same day.

 

Delivery Time


Delivery Times are based on the shipping procedures, which are listed in the chart below.

 

Shipping Method

When in-stock items will arrive

Standard Ground (applies to individual rods and smaller display items)

5-7 business days (Monday through Friday)

2-Day Express

Orders placed by noon ET will be delivered in 2 business days.

Next Day Air

Available to most destinations. Orders placed by noon ET will be delivered by the end of the following business day

Basic Freight(used for larger boxed items)

Most items, 7-10 business days (Monday through Friday during daytime hours)


Domestic and International Shipping

Delivery to Canada, Alaska, Hawaii and U.S. Territories: Shipped via Standard Delivery (allow 5-10 business days) and 2-Day or International Express (allow 3-5 business days). Shipping for larger items is quoted upon request; please call 877.274.9300 to place your order.


If you reside elsewhere or would like to ship an order outside the U.S. we would be happy to assist you. You may email us or contact us by telephone at 703.435.7770 or by fax at 703.435.3180.

Shipping to APOs and FPOs

Orders shipped to APO or FPO addresses will ship via USPS Parcel Post and shipping charges will be added later.

Order Tracking

You can track your order via the confirmation email sent to you once the order has been shipped . For assistance email us or call 877-274-9300 9:00 am 5:00 PM ET. Please have your Order Number handy.



Basic Freight Delivery (Furniture & Large Items)


Shipping and handling charges are based on the value of the merchandise shipped to each address using the chart below.

 

Total Merchandise

Shipping / Handling Charges

Up to $250.99

$85.00

$251.00 - $450.99

$ 95.00

$451.00 - $800.99

$175.00

$801.00 - $1200.99

$200.00

$1201.00 - $1600.99

$225.00

$1601.00 - $2000.99

$250.00

$2001.00 - $3000.99

$300.00

$3001.00 - $5000.99

$450.00

$5001.00 Above

Quote

Please Note: Additional Delivery charges may apply to items shipped to remote areas.

 

Delivery

Most of our deliveries are made in 7-10 business days.

Service

Deliveries are made to the door. Additional lift gate charges may apply for large shipments.


Deliveries will be made Monday through Friday during daytime hours. Someone must be present to accept delivery.

Domestic and International Shipping

Freight Delivery to Canada, Alaska, Hawaii and other U.S. Territories: Shipping for larger items is quoted upon request; please call 877.274.9300





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